AGENT OFFERED ME WRONG INFORMATION TO MAKE SALE

AGENT OFFERED ME WRONG INFORMATION TO MAKE SALE

AGENT OFFERED ME WRONG INFORMATION TO MAKE SALE

KiranjeetKaur
I'm a Participant Level 1

AGENT OFFERED ME WRONG INFORMATION TO MAKE SALE

Hi there, 

 

I have to complain about the agent from customer solutions who gave me the wrong information about the $15 discount on iPhone 12 pro. He gave me a discount, but when I reach them back after reading the email. They said they can do nothing about that now. That was so disappointing. I will never recommend fido to anyone after that case. Going to cancel the service very soon. 

 

Thank you

1 REPLY 1
FidoClaudia
Moderator

Hey @KiranjeetKaur,

 

I'm really sad to learn about what happened, we always aim to provide our customers with a positive experience. 

 

I see we assisted you on Facebook, if you need anything else, we remain available there.