6gigs +2 gigs =8 gigs ?

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Ms5star1
I'm a Contributor Level 1
I'm a Contributor Level 1

January 2018

6gigs +2 gigs =8 gigs ?

So I sign up for the 6gigs +2 gigs free for 2 years 

1 st bill comes with $155 overage charge and am now told ohhhh sorry that 2 free gigs only starts in 1-2 months later !!

WAIT WHAAAT!!

i was never told this as I told the customer service and was also told that a $423 bill is normal for your first bill!! 

This is not normal I’m sorry and will have to file a complaint with CRTC 

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FidoMaria
Former Moderator
Former Moderator

January 2018

Re: 6gigs +2 gigs =8 gigs ?

Hi @Ms5star1 & welcome to the Community!

 

That doesn't sound right. Sad I'll send you a PM so we can go over your account together.



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