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January 2018
So I sign up for the 6gigs +2 gigs free for 2 years
1 st bill comes with $155 overage charge and am now told ohhhh sorry that 2 free gigs only starts in 1-2 months later !!
WAIT WHAAAT!!
i was never told this as I told the customer service and was also told that a $423 bill is normal for your first bill!!
This is not normal I’m sorry and will have to file a complaint with CRTC
January 2018
Hi @Ms5star1 & welcome to the Community!
That doesn't sound right. I'll send you a PM so we can go over your account together.