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611 Service

I'm a contributor level 1
I'm a contributor level 1

I just call the 611 Customer Service around 5:30 today Aug 24, 2020. Customer staff told me the que time is  15 miinutes and I said okay. But half an hour past and nobody returned my call. and hang up on me. Said call back again later. And one mre thing Fido background musice while waiting is choppy not so good in my ear or to anybodys ear. 


Frustrated Customer


Former Moderator
Former Moderator

Hey @_buen


We are busier than usual so there can be a delay to speak with someone. You can use any of the options you see here to reach us.