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1000 mins International

arundevaraj
I'm a participant level 1
I'm a participant level 1

Hi ,My plan which include 1000 mins International call.But suddenly starting from this month usagae of 1000 mins option is disappears from fido mobile app.Is that plan does not cover 1000 mins call or something wrong in my mobile app?

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @arundevaraj,

 

Welcome to the community!

 

Plans that come with the 1000min international minutes are usually a promotion and do expire in a certain time, when a promotion is about to expire Fido would usually notify us on our invoice at least 3 months in advance.

 

If you check your last 3 invoices and you do not see any notice that it will expire you can contact customer service and they can look into your account and better advise you.