$100 Amazon.ca Gift Card

Reply
I'm a Contributor Level 1 lp14
I'm a Contributor Level 1

$100 Amazon.ca Gift Card

On Decemeber 26, 2018 at a fido location in downtown Montreal I got a 2-year medium plan with a Samsung s8. I took this plan solely because of the boxing week offer which was a $100 Amazon gift card when signing up with the plan I mention above and phone. I confirmed with the instore representive and I read online that I should receive the gift card within 7 to 10 business; it is mentioned on my file. Taking in consideration the holidays, I waited well over 10 business days and have not received anything. I contacted customer service 3 times and received 3 different timelines as to when I should receive an update and/or the gift card. I have yet to receive anything! As I mentioned this the only reason I took the 2 year plan, this is extremely misleading and it was falsely advertised. I am dissatisfied by this whole situation. 

 

Could someone please give me a valid and clear answer as to when I will receive the gift card.

Flag this to a Moderator
Message 1 of 13
727 Views
Moderator
Moderator

Re: $100 Amazon.ca Gift Card

Hey @kingkhan604!

 

Welcome to the Community!

 

Let's get to the bottom of that.

 

Could you confirm which device you purchased and on which plan tier? 



Flag this to a Moderator
Message 11 of 13
148 Views
I'm a Participant Level 2 kingkhan604
I'm a Participant Level 2

Re: $100 Amazon.ca Gift Card

The LG G7 ON boxing day can you please phone me it has been so long and still haven't received the Amazon gift card

Flag this to a Moderator
Message 12 of 13
112 Views
Highlighted
Moderator
Moderator

Re: $100 Amazon.ca Gift Card

Hey @kingkhan604 and welcome to the Community.

I'm sorry to learn that this is still an ongoing issue for you.

It will be necessary to talk to a representative in order to get this looked into. You can reach us through our channels here.

 

Or we can send you a PM here on the Community if it's better for you.

Let us know.



Flag this to a Moderator
Message 13 of 13
100 Views
Discussion stats
  • 12 replies
  • 728 views
  • 1 like
  • 6 in conversation