I moved on March 3rd and I requested FIDO to update my signal to my new address. Not a big deal, but it's been almost 1 week and I don't have internet at my new place. So, I called FIDO many times and they said the internet was up. However, I still didn't have my home internet working. So I suspected it was a problem with the coax outlet and requested a technician to verify my appartment. The technician was supposed to visit me today from 6pm to 8pm. I waited and nobody showed up. So I called FIDO and they said there was a bug in the system and the technician actually wasn't aware of coming to my apartment. I think FIDO should take care better of its customers.
The only reaction I could have was cancelling the service and getting it from another provider. Comon it's 2019!!
