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Worst customer service ever!

I'm a participant level 1
I'm a participant level 1

Earlier this year I signed up for Fido internet due to the cheaper price and it has been the biggest regret of my life! I have called to cancel my subscription multiple times and have been on hold for over an hour each time. As soon as I finally talk to an agent they say there's an error coming up and they need to transfer me to a different department. I have had them transfer me to the Chinese customer service and hang up on me alltogether. I will NEVER sign up for any Fido service ever again!!





Hey @Erin17,

I'm sorry to hear this has been your experience. 

Have you been able to reach out to them since you posted? 

You should be able to contact them directly to 1-888-236-3436.