I signed up in Dec under the $150 GC promo and did receive an email in early Jan for registration. Finished the registration but never received any further email asking me whether I want physical card or virtual.
It has been 2 months, I just paid 3rd bill but have not heard back from Fido at all. I have meanwhile called and chatted twice so far, just been asked to wait but this is ridiculous.
Can someone please help expedite the process so I dont have to contact CCTS?
Thank you for replying and for the offer to help. I certainly appreciate and would prefer to resolve the issue ASAP.
Please send me a PM and let me know what information you need to move this further.