What is happening in North Waterloo!!@##??? Glen Forrest Blvd..2 years going on 3 years bulletproof internet. Last week, all week..spotty and dropping. Yesterday 3 hours outage. This morning trying to do office work... And this is with a brand new modem...:weary_face::weary_face::weary_face::confounded_face:
No I have not...I do not have time to sit for hours in front of PC..a new modem...its junk..time to go through all the hoops again..just send a tech to house..
We want to see this solved as fast and easy as possible, I assure you @Mikeej8! To take an appointment with a technician, you would need to reach out to our Technical Support that will first need to go through some troubleshooting steps with you.
They're open 24/7, you can contact them when it's most convenient for you.
Keep us posted on what happens!
Hi there...this is mind numbing ..first here we ago again...this is a new modem!!!!!!!!!!!!!!!!! Im a tenant...owner lives far away..have I been added to this account so I can deal with it...can you tell if I have been added.???
We would need to take a look at the account to check that.
For any specific account related questions or immediate assistance, you can contact us here. Alternatively, we can also send you a pm here, let us know what you prefer.
I was added to account...a tech was here a hour ago and fixed the line...all is good so far...will see how it runs for a few days....thank you MJ😀