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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community, We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here. This thread will be used for ...

FidoCaroline by Community Manager (Retired)
  • 98715 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community, As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to partic...

FidoCaroline by Community Manager (Retired)
  • 32085 Views
  • 16 replies
  • 3 likes

$150 Gift Card

Hi, I signed up for Fido in Dec 2020 and was supposed to receive a Gift Card. It's been more than 6 months at this point. Can someone point me in the right direction? Thank you for any help.

Reix by I'm a Participant Level 2
  • 466 Views
  • 2 replies
  • 0 likes

Home Internet is Down

I tried to contact Fido team via phone and chat but they just asked me to wait as they were connecting me to technical team but never really connected. Is there anyone who can help with Home internet? Its been down since morning and I have done all t...

kumarjakum by I'm a Participant Level 1
  • 284 Views
  • 1 replies
  • 0 likes

WORSE THAN BELL

I decided to leave Bell due to ongoing billing issues and give Fido a try as I have been with them for my mobile for many years without issues. Was that ever a mistake! Stay away from them. They have been nothing but constant headaches. I also went w...

aault by I'm a Participant Level 1
  • 445 Views
  • 2 replies
  • 0 likes

Feedback regarding technician

I am not sure whether I am leaving feedback in the correct place. Recently, I had an internet connectivity/speed issue. Contacted the Fido Internet Technical services line and was the representative was very helpful and helped me troubleshoot the iss...

mrraffu by I'm a Contributor Level 1
  • 753 Views
  • 1 replies
  • 0 likes