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Fido Home Internet

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OS Upgrade Schedule

OS Upgrade Schedule

Here's the list of all of our devices along with current and upcoming software details....

Fido Roam - Everything you need to know

Fido Roam - Everything you need to know

Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...

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Terrible fido internet experience, formal complaint

Both me and my husband have been fido phone customer for over 10 years and we had no concerns. Fido was great, but recently we are very disappointed with what happened. We had a fido 75 internet service since last year, it was on promotion, so the pr...

Tech Support

My internet had been performing badly in the last 2 weeks. I have called tech support (Mandeep & Necky). My first call to Mandeep asking for support, she wanted to get rid of me trying to transfer me to another queue at every oppotunity. I said pleas...

Terrible Customer Service

Not only are the #wait times outrageous, I mean hours with no end in sight to the wait, the off chance and by a stroke of luck someone does pick up the phone, the agent is #unhelpful and provides no solutions. I received an email on Nov. 25 from #Fi...

Fido internet cancellation gone totally wrong...

I contacted support to cancel internet late Nov. Cancellation set for early Dec. It was cancelled but then I received a bill for a ONE DAY charge and modem rental fee for ENTIRE MONTH, even though it was canceled on my billing end date and modem alre...

Extra payment falsely charged

I cancelled my account in August to move to another carrier and already have paid my bill for my last month with you. However, I was quite surprised to be charged again in October and subsequently in November and this month. Why is this happening? I ...

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