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Waterloo Lakeshore outage

I'm a contributor level 2
I'm a contributor level 2

Internet has been down since about 4..reset modem 10 times!!! Is there a outage in the Waterloo Lakeshore Glen Forrest area...never happened before, all has been exceptionally great until today..getting slowly pushed. :confounded_face:


Former Moderator
Former Moderator

Hey @Mikeej8 !


Everything looks fine on our side.


Good thing regarding the reset, it's definitely the first step to start with. Do you see any blue lights after that?


I would strongly suggest talking with our Internet Technical Support team regarding this. You can find the info to contact them over the phone or by Live Chat here. Smiley