Waterloo Lakeshore outage

[Mikeej8]

Internet has been down since about 4..reset modem 10 times!!! Is there a outage in the Waterloo Lakeshore Glen Forrest area...never happened before, all has been exceptionally great until today..getting slowly pushed. :confounded_face:

[FidoCharles]

Hey @Mikeej8 !

Everything looks fine on our side.

Good thing regarding the reset, it's definitely the first step to start with. Do you see any blue lights after that?

I would strongly suggest talking with our Internet Technical Support team regarding this. You can find the info to contact them over the phone or by Live Chat here.