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WAN_Connection: ISP's DHCP did not function properly

h_liem_n
I'm a Participant Level 2
I'm a Participant Level 2

My router from time to time, momentarily lost the connection to the Modem (hitron CODA-4582). My router log says: WAN_Connection: ISP's DHCP did not function properly. My router is ASUS AC86U. Any idea or is/are there any setting you I try.  I ofund this track on Rogers forum which is related:

 

https://communityforums.rogers.com/t5/Internet/Asus-AX88U-WAN-Connection-ISP-s-DHCP-did-not-function...

 

Thanks.

2 REPLIES 2

FidoValerie
Moderator
Moderator

Hey @h_liem_n !

 

Welcome to the Community. Smiley

 

Although we'd love to help out from here, it'd be best for you to reach out to our Home Internet Tech Support team so they can troubleshoot this with you.

They are available 24/7 to help through Live Chat or over the phone!



h_liem_n
I'm a Participant Level 2
I'm a Participant Level 2

Oh I forgot to say that I configured my modem in bridge mode; i.e., Residential Gateway Function is disabled.