Unstable Connection

[bossbett]

My connection has been unstable for about a month.  Having to reset the modem at least every 4 to 5 days. 

Dropping connection from all devices: laptop, firestick, S23 phone, roko.

Called tech support and was basically told that internet can be unstable.  

Modem is 5 plus year's old.  How do I get a new one?

Suggestions? 

Don't want the hassle of finding a new provider but leaning towards this .

Thanks 

[FidoRania]

Hey @bossbett ,

Sorry to hear that! We understand how important it is to stay connected.

To have a modem exchange, this has to be done with our hoe internet technical support team.

 They're available 24/7 by phone or live chat: https://www.fido.ca/contact/internet.