cancel
Showing results for 
Search instead for 
Did you mean: 

The lights on the modem doesn't work

Ian23
I'm a participant level 1
I'm a participant level 1

Hello, a modem was brought today, I connect everything according to the instructions, but why does the light bulb @ not light up what could be the reason?

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @Ian23,

 

Welcome to the community!

 

When you plug in the modem no light come on? Not even the power light? I would suggest you try a different outlet to make sure the modem is getting power if not you might have a dead modem and you should contact Fido's internet technical department.