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Slow Internet Speed In The Morning

chenchenwong
I'm a participant level 1
I'm a participant level 1

Been on the 150/15 package for 3-4 months and during the day speeds are good anywhere between 150-300 mbs. But in the mornings (6-9 am) download speed struggles to reach 75mbs max. I've checked with the Rogers speed test probably 20-30 days and maybe 1 day was above 100mbs.

 

Almost seems like there is maintenance schedule which limits download. Any ideas why this occurs in L6Z 2G5 postal code.

1 REPLY 1

FidoKenny
Moderator
Moderator

Hello @chenchenwong

 

I can see why you are concerned about your internet speed. In order to review this, it would be imprtant to get in contact with our technical support.

 

You can find the ways to reach us here.