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OS Upgrade Schedule

OS Upgrade Schedule

*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...

Fido Roam - Everything you need to know

Fido Roam - Everything you need to know

Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...

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I didn't receive my $150 master card

Hi, I signed up for fido internet on December 16th and I have yet to receive my gift card. Please help me investigate. I have already checked all my inboxes for the email and can confirm it has not been recieved.

$150 Gift Card

Hi there, I signed up my internet in November but i haven't received any registration email. I've already checked my spam folder and also whitelisted the email address that i was told to. Thanks.

Resolved! 150u connection dropping in virtual meetings

I have had ongoing issues with connections dropping on my 150u service whenever I use any type of virtual meeting tool. I have experienced this issue with a variety of applications: Microsoft Teams, Zoom, Skype, and Facebook. Also, I've observed the ...

No Internet order confirmation

Hi, I placed an order for home Internet at 12:00 last Thursady (two and a half business days ago). However, I didn't receive any confirmation or any notice since then. I will move to the new place soon, and Internet is necessary for my working from h...

Received and charged for two modems

I ordered home internet last December, however, fido mistakenly mailed me 2 internet modems. Right now, Fido starts charging me this extra modem fee. I have contacted your customer service 3 times for this issue. I told them I had an underline dise...