No internet service

[JayCK]

I'm hoping to get some answers and a resolution.  I've been out of service since this past Wednesday, May 1.  All that I received in an email from Roger's is that there is an outage and they are working trying to fix it.  I have reached out to support to see if I can get an answer but nothing has been fixed.  If anyone has some insight or having a similar issue at the moment. 

[FidoValerie]

Hey @JayCK  
Welcome to the Community! 

To clarify, did you go through the process to migrate your services to Rogers or are you still currently using the Fido Home Internet? 
If you've migrate to Rogers, we would advise to reach out directly to Rogers support.

Otherwise, let us know if you're still experiencing the issue! Our Home Internet technical support is available 24/7 to help via Live Chat or over the phone.