My home internet is not working since beginning

My home internet is not working since beginning

My home internet is not working since beginning

Kamalpreet3040
I'm a Participant Level 1

My home internet is not working since beginning

Hi my home internet is not working since the time I ordered modem from Fido. The bill is generated and I started paying bills even though I have not used the services yet. 

would you please help me giving technical support phone number so I can talk to some specialist over this issue. 

I have used that online chat tool but unfortunately unable to talk to anyone except long waits. 

thanks in advance 

1 REPLY 1
FidoVanessa
Moderator

Hey @Kamalpreet3040! Welcome to the community.

 

We're sorry to hear that you couldn't use your home internet since you got the modem. All of our contact information can be found here.

 

To reach out the Home Internet Technical support department, you can dial 1-888-236-FIDO (3436). I hope they can help you with your technical issue as fast as possible.