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Moving

Janiekim
I'm a participant level 1
I'm a participant level 1

Hi, I plan to move to new place, I would like to keep my plan and modem. Should I call someone or I can just bring the modem and connect myself? I saw other comment same as mine, but just want to make sure. Thank you.

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @Janiekim,

 

You will need to give Fido advance notice of your move so they can ensure services will be activated at the new address. You can call 1-855 364-7007 and they will assist you in changing the service to the new address.

 

Fido will make the change of address when you call to have your internet service moved to the new address.