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Linking Mobile account to existing Home Internet account

Ekatilyina
I'm a participant level 2
I'm a participant level 2

Hello,

I would be grateful if you could please help me to link my newly created Mobile account to my existing Home Internet account.

Thank you.

3 REPLIES 3

KAPABLE-K
MVP MVP
MVP

Hello @Ekatilyina,

 

Welcome to the community!

 

As long as both mobile and internet are under the same name and use the same email they should automatically be linked when you log in. 

 

You should note you will still receive separate invoices.



Ekatilyina
I'm a participant level 2
I'm a participant level 2

Hello, thank you for your reply. Unfortunately, it did not happen for me for unknown reasons.

Hello again @Ekatilyina,

 

Sorry to here it did not link for you.

 

You would need to contact customer service directly and they would be able to help you link it.