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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by Community Manager (Retired)
  • 99894 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by Community Manager (Retired)
  • 32438 Views
  • 16 replies
  • 3 likes

Weak customer service

I am in problem with new black modem horton 3, I reset it ten time, no differentit is two days without ihome internet, I connected every store to switch modem, all of them sold out I connected customer service but after long time on hold , she didn't...

FEY46 by I'm a Participant Level 1
  • 264 Views
  • 1 replies
  • 0 likes

The function of device filter can not work

Dear sir or madam, I'd like to apply the device filter function. But after setting it seems that it can not work. I followed following to setting.  https://support.shaw.ca/t5/internet-articles/how-to-set-parental-controls-on-a-hitron-cgnm-2250-shaw-w...

lisigou by I'm a Participant Level 1
  • 285 Views
  • 1 replies
  • 0 likes

Home Internet

Good evening,I got home internet before 3 days when it arrived I set up the internet. Today there is not internet please help me as soon as possible  thanks 

Hakanerol79 by I'm a Participant Level 2
  • 260 Views
  • 1 replies
  • 0 likes