Fido Home Internet
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$150 Gift Card

Hi there, I signed up my internet in November but i haven't received any registration email. I've already checked my spam folder and also whitelisted the email address that i was told to. Thanks.

jkfgo15 by I'm a participant level 1
  • 1025 Views
  • 3 replies
  • 0 likes

Resolved! 150u connection dropping in virtual meetings

I have had ongoing issues with connections dropping on my 150u service whenever I use any type of virtual meeting tool. I have experienced this issue with a variety of applications: Microsoft Teams, Zoom, Skype, and Facebook. Also, I've observed the ...

Andru by I'm a participant level 2
  • 1205 Views
  • 2 replies
  • 0 likes

No Internet order confirmation

Hi, I placed an order for home Internet at 12:00 last Thursady (two and a half business days ago). However, I didn't receive any confirmation or any notice since then. I will move to the new place soon, and Internet is necessary for my working from h...

lovecats by I'm a participant level 2
  • 872 Views
  • 3 replies
  • 0 likes

Received and charged for two modems

I ordered home internet last December, however, fido mistakenly mailed me 2 internet modems. Right now, Fido starts charging me this extra modem fee.   I have contacted your customer service 3 times for this issue. I told them I had an underline dise...

Binquan by I'm a participant level 1
  • 568 Views
  • 1 replies
  • 0 likes

Resolved! Poor service of Fido

I joined Fido internet last Thursday and received the Modem on Friday. What a quick delivery! But I can't connect the internet with this used modem. I using the same Coax outlet as what I'm using it for Bell! Should I need to change any setting? Fido...

KwongHo by I'm a participant level 1
  • 1006 Views
  • 1 replies
  • 0 likes