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Internet down

garyzgh
I'm a participant level 2
I'm a participant level 2

Internet down

2 REPLIES 2

FidoValeska
Former Moderator
Former Moderator

Hey @garyzgh

 

We haven't heard back, were you able to get this resolved? 



FidoValeska
Former Moderator
Former Moderator

Hi @garyzgh

 

Thanks for posting Smiley 

 

Would you be able to give us more details regarding the internet service? 

 

What happens when you try to use the internet? 

 

Are you getting an error message? If so, can you provide us with the error message please? 

 

Also, have you tried rebooting the modem? Do you notice a difference ?

 

Let me know!