Internet cancellation refund

[Suell60]

Canceled my internet in August 2022.

Have not yet received my refund.

[maple_]

File with CCTS. These are all supposed to be automatic.  Fido should compensate customer at 1% per month delay. 

[Original_Lucy]

Hi there @Suell60 , sorry to hear that you're still waiting on your refund. The only way to be able to find out when it will happen is to contact Fido support through one of the methods mentioned HERE 

The customer service representatives will be able to check your account