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OS Upgrade Schedule

OS Upgrade Schedule

*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...

Fido Roam - Everything you need to know

Fido Roam - Everything you need to know

Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...

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additional wi-fi router?

hello, I recently joined Fido internet service. I bought a wi-fi router during the Xmas holidays. It is ASUS (RT-AC5300) Tri-band wireless 4-port gigabit gaming router. According to the tech who came to set up the Fido modem, he said that router is ...

Resolved! Home Internet: Upgrading from 75 mbp to 150 mbps

Hi, My home internet will soon be switching from 75 mbps to 150 mbps.For this upgrade, will there be any change to my modem? Is there any action required of me on the day of the switching? Will I still have both 2.4 ghz and 5 ghz internets?Thanks. Zo...

Unreturned modem charge

Hi, when I moved cities I had my services transferred to my new address but didn't receive any info on returning the old modem. I later spoke to an agent who told me they could send me a shipping label or could return it to a Fido location. I brought...

Fido internet issues

I really want to bring this to Fido CEO attention that the home internet is disconnecting so badly. We have been noticing lot of internet issues for last 3-4 days which is impacting our office work. On Friday it was down for whole day without any pri...

Linking Home Internet Account to my Fido.ca login

I had Fido.ca account. I bought new home internet service. when I am login to myfido.ca my previous account which I cancelled are visible but there is no new account. when I am trying to register new account it says email already registered. What to ...

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