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I am having constant problems using fido internet

SHIHAMG
I'm a Participant Level 1
I'm a Participant Level 1

the 2.4 ghz internet has constant problems connecting, i either get cannot obtain ip address or password error

1 REPLY 1

FidoAllan
Moderator
Moderator

Hey @SHIHAMG!

Have you tried to reset the modem by completely unplugging it for a few seconds? 

If it persists, we invite you to reach out to a home internet technical support representative to 1-888-236-FIDO (3436) or you may also use the Live Chat service on our website!