Home internet not working

[Amycui]

Hi there, I had food internet for about a week. However, starting 3 days ago, the internet starting to having problems. It started with internet going offline, and once I reset or restart the modem, it will be fine. Today, that failed. I have been without internet for about 2 hrs. Do you have tech support I can call ?

***Edited to add labels***

[Amycui]

No, I take it back. It stopped working and the modem is dead. The only light it has on is the top light indicating it is connected to power source. Please help.

[FidoPierre]

Hey Amycui! 

I'm sad to see you're experiencing issues with your Fido Internet connection.

We do have a live chat service for our technical support team, you can find this information on our ``Contact Us`` page right here.  

[dhanita23]

Hi, is there any numbers for internet tech support? Thanks

[KAPABLE-K · Accepted solution]

@dhanita23  

Internet

1-888-236-FIDO (3436)

Weekdays 8am to 9pm (EST)

Weekends: 9am to 5pm (EST)

[Amycui]

All of a sudden, it started working again. But this modem has been so unstable. Is there anything you can do to help fix this ?