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Home internet is completely down

bookn_chai
I'm a participant level 1
I'm a participant level 1

What is wrong with fido home internet?

No internet is available. There is no agent to reply online. Why?

1 REPLY 1

FidoVanessa
Moderator
Moderator

Hey @bookn_chai! We welcome you to the community! Smiley

 

Were you able to reach out technical support? They are open 24 hours and you can reach them directly at 1-888-259-3436. 

 

We can help you from here, as well but we would need more information:

 

-In which area are you located?

-Did you reboot your modem, or reset it?

 

Let us know!