Hi, This Saturday my cousin took a new Fido connection after calling Fido (150 Mbps download plan, at $37.5/month for 12 months, along with $150 gift-card).
Since her earlier service-provider offered a retention plan, she is sticking to the old service provider and I, staying at same address for now, spoke to Fido tonight to take-over the new connection in my name (I'm shifting to new address by mid Jan) .
Now after credit-check and all, I have the connection in my name and is showing to be cancelled in her account, but the package shows to be $75/mo in my account.
1. How do I confirm the promo plan ($37.5/mo) still holds before the bill gets generated, and that the promo is on for 12 months?
2. How do I confirm that the new account (after transferring to my name) is still in consideration for $150 gift-card?