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Fido is Tribble

saeedrafati
I'm a participant level 1
I'm a participant level 1

I'm very unhappy with fido.it is not respectful that without notice they suspended my home internet because I forgot to pay last payment.I paid off now but any body didn't respond to me.i work with internet in my home .I missed money for this situation.i don't keep going on with fido and Roger's.

1 REPLY 1

FidoRania
Moderator
Moderator

Hey,

 

We're sad to hear you feel this way.

 

We do send communications to the email or number we have on file if your account is past due, especially before suspending your services.

 

After paying the amount, you should be able to use your internet freely after resetting it!

 

If you're still unable to use it, feel free to contact us here so we can further look into it.