Fido internet is really slow

[tran6711]

I just purchased 150Mb/sec home internet service from Fido and my download speed is now under 50Mb after I rebooted the modem several times. I know Fido is a low price intenet service provider and don't expect to have full 150Mb but under 50Mb is unacceptable. Is it what people experience with Fido home internet? Should I call Fido or just simply cancel the service and go somewhere else?

[FidoLony]

Hey @tran6711,

Welcome to the community! 

We can definitely understand how slow internet speeds can be a nuisance. 

Did you get the chance to get in touch with our home internet tech support team? They will be able to review your services and help you restore it for optimal speeds!

You can chat with them or call them directly! 

[tran6711]

I didn't call support but the service did get better in the last week or so. 

[FidoJulien]

We're happy to read the service improved @tran6711,