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Fido Internet Outage in Toronto (Howard Park / Roncesvalles

I'm a participant level 2
I'm a participant level 2

Internet was working without issue since October - experiencing issues/outages today.  Restarted modem multiple times and still no luck.


I'll call customer support in the morning but wondering if there's been any reports of outages in Toronto's West End?


Former Moderator
Former Moderator

Hey there @TorontoRoncy


Just a heads up, you can contact our home internet technical support team 24/7 by phone or live chat here.


They would be able to immediately troubleshoot your modem and confirm if there is any outage in your area. Have you had the chance to get in touch with them to have them look into it?