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Fido Home

I'm a participant level 2
I'm a participant level 2

My fido home internet is not working when the power shut down. Please help me to fix this in self service. Thank You!


Former Moderator
Former Moderator

Hey there @AA1423


Welcome to the community Smiley


Have you had the chance to reach out to our home internet technical support team? They are available 24/7 and you can reach out to them here.


If there was a power outage in your area, they would be able to verify the status of your connection and follow up on the situation.


Let us know how it goes.