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Bridging Fido modem to Edgerouter not getting wan / public ip

kensh21
I'm a Participant Level 2
I'm a Participant Level 2

HI, I would like to ask if anyone knows how to fix this issue im facing.

currently trying to bridge my fido modem to my ubiquity edge router x, i have disabled the gateway functionality of the modem and plug that to my edge router x eth 0 which is configured to DHCP.

however i cant seem to get an ip address from the modem (Public IP). can anyone help me?

1 REPLY 1

FidoSaad
Moderator
Moderator

Hey @kensh21

 

Have you had the chance to reach out to our home internet technical support team?

 

They can be reached 24/7 by phone or live chat here. While we do not support or service third party routers, they would be able to go over the Fido modem's configurations with you.

 

Let us know how it goes Smiley