cancel
Showing results for 
Search instead for 
Did you mean: 

Billing

Dounia
I'm a Participant Level 1
I'm a Participant Level 1

Hi! I paid my bill on November 2nd but I see the amount of my next bill I think is including the one I just already paid ? 

 

 

*** Edited to add labels ***

1 REPLY 1

FidoPamela
Former Moderator
Former Moderator

Hi Dounia!

 

If we receive the payment after the bill is issued in the system, it might not appear on it. If we receive the payment afterwards, the balance would be updated though the invoice amount would remain the same since the invoice is basically a picture of your account on a specific date. 

 

Have you checked if your balance reflects the payment you made?