Applicable partial charges

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I'm a Participant Level 1 jomonvalel1
I'm a Participant Level 1

Applicable partial charges

I have cancelled my fido internet connection, and deposited my modem to the near by retailer the next day itself. it was almost a month ago and today i got a mail saying i have an invoice for 245.99. which i dont understand, i cleared all my dues and my package was for unlimitted internet usage

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Former Moderator FidoMaria
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Re: Applicable partial charges

Hi @jomonvalel1 & welcome to the Community!

 

Have you had a chance to look at your bill details? And were you given a receipt or some sort of confirmation when you returned your modem?



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Moderator
Moderator

Re: Applicable partial charges

Hey @jomonvalel1!


Was this resolved? We never heard back Smiley



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