Applicable partial charges

[jomonvalel1]

I have cancelled my fido internet connection, and deposited my modem to the near by retailer the next day itself. it was almost a month ago and today i got a mail saying i have an invoice for 245.99. which i dont understand, i cleared all my dues and my package was for unlimitted internet usage

[FidoMaria]

Hi @jomonvalel1 & welcome to the Community!

Have you had a chance to look at your bill details? And were you given a receipt or some sort of confirmation when you returned your modem?

[FidoNick]

Hey @jomonvalel1!

Was this resolved? We never heard back