Showing results for 
Search instead for 
Did you mean: 

Applicable partial charges

I'm a participant level 1
I'm a participant level 1

I have cancelled my fido internet connection, and deposited my modem to the near by retailer the next day itself. it was almost a month ago and today i got a mail saying i have an invoice for 245.99. which i dont understand, i cleared all my dues and my package was for unlimitted internet usage


Former Moderator
Former Moderator

Hi @jomonvalel1 & welcome to the Community!


Have you had a chance to look at your bill details? And were you given a receipt or some sort of confirmation when you returned your modem?

Hey @jomonvalel1!

Was this resolved? We never heard back Smiley