150Mbps Internet and download speed are not past 30Mbps

150Mbps Internet and download speed are not past 30Mbps

150Mbps Internet and download speed are not past 30Mbps

ccarm8
I'm a Participant Level 1

150Mbps Internet and download speed are not past 30Mbps

Hi There,

 

Just had the internet installed this week and tested my connection via wifi and am getting low speeds 

ccarm8_0-1631133850221.png

 

When testing on my mobile phone that I lean right up against the modem I get 30 Mbps.

I unplugged the modem to reset it and tested once more and get the same results.

1 REPLY 1
KAPABLE-K
MVP

Hello @ccarm8,

 

Welcome to the community!

 

You can not do a speed test via WiFi you need to do it through the ethernet cable and you will get more accurate results. The WiFi can not be used because lots of things can interfere with the signal like other electronics, microwave your neighbour's WiFi can all create noise and distort the WiFi signal.