cancel
Showing results for 
Search instead for 
Did you mean: 

Please set the limit for data usage as per the plan in prepaid customers

shivv2k
I'm a Participant Level 1
I'm a Participant Level 1

Hi , 

       I am a new prepaid user. As a user we may not have a check on our data usage often. So you must have a provision to stop providing data once we reach the data limit as per the plan taken. Instead I have recieved the message saying your data limit is reached. But kept charging for the usage till the balance in the account turned to nil. It came as a surprise for me when I went to your shop for recharge. I hope you would look into it. 

1 REPLY 1

FidoNajat
Moderator
Moderator

Hey @shivv2k! If you need help with your services, feel free to reach out to our prepaid Customer Service team at 1888-482-3436.