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Horrible customer service

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Berry9
I'm a participant level 1
I'm a participant level 1

Saturday

Wasted 3 hours of my day trying to get billing issues sorted out. Put on hold for hours. At the end, my problem remains unresolved. HORRIBLE CUSTOMER SERVICE

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Original_Lucy
MVP MVP
MVP

Monday

Hi @Berry9 , sorry to hear about your experience. I'm pretty sure that's not the experience Fido customer support would want for you. You may report a concern Here by scrolling down to report a concern and follow the instructions/link. Hope you find a satisfactory outcome 



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