Horrible customer service

[Berry9]

Wasted 3 hours of my day trying to get billing issues sorted out. Put on hold for hours. At the end, my problem remains unresolved. HORRIBLE CUSTOMER SERVICE

[Original_Lucy · Accepted solution]

Hi @Berry9 , sorry to hear about your experience. I'm pretty sure that's not the experience Fido customer support would want for you. You may report a concern Here by scrolling down to report a concern and follow the instructions/link. Hope you find a satisfactory outcome