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Customer service

TimTimA
I'm a participant level 1
I'm a participant level 1

March

I have been a Fido customer for more then 15 years and I have never felt so neglected and ignored by agents ! Buyers beware, if yo're looking for a telecommunication company, please make sure you do extensive research and research. 

 

Basic customer service seems to be subpar and minimal at best! 

1 REPLY 1

FidoNajat
Moderator
Moderator

March

Hey @TimTimA! We're really sorry to read this, that's certainly not the kind of experience we want to offer. 

Feel free to contact us through one of our servicing channels and we'll be glad to assist you. 



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