Almost 10 days with no app « always usage details not available « hard to find the errorr according to the tech.support!!!!!
Hey @Jojo84! Thanks for contributing your first post.
I'll be happy to help you with that. Can you send us a screenshot of this please?
Also, have you tried to uninstall/reinstall the app?
Hope to hear from you soon!
This is the same problem I was having with the new version. The tech people told me to re-install and I did 3 or 4 times. It made no difference. The extra 5 hours of data had been lost. The new app requires you to log in every single time, even when you asked it to remember. No good!
Thank you for sharing this information, it's much appreciated.
To confirm with you, you have no trouble checking your usage from your online account on Fido.ca, am I right?