Fido My Account app asking for e-mail validation

[JBond]

The My Account app wasn't working so I re-installed it and now the app is saying my e-mail needs to be verified when it was working hours ago. I checked my e-mails too and none of the ones sent by Fido had any sort of confirmation link. Anyone deal with any similar issues?

[FidoStephane]

Hey there JBond, 

Have you logged in to your Fido.ca account to see if the email address we have on file matches the one in the App?

[chuckb1]

How long will this take?As you are a phone company with millions of dollars cash flow a month one would think you could easily fix this issue.

[FidoMegan]

Hi @loyalcusmer

Are you able to log in on the web?

[FidoAmanda]

Hey chuckb1,

We're doing the best we can to get this corrected as fast as possible. 

In the meantime, you can log in through the mobile website or on your desktop. 

[FidoAmanda]

We're working on it, navpreetsingh78!

You can use the mobile website or log in on your desktop for now.