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unlocked phone not connecting to internet

michealclark
I'm a Participant Level 1
I'm a Participant Level 1

someone please help i bought this phone at a pawn shop its the samsung wave the phone works good but it was saying dns failed when i tried to acces the internet now it i got the data plan add on like they told me to and its saying service unavailable.....anyone??

 

 

***Edited to add labels***

 

1 REPLY 1

FidoStephen
Community Manager
Community Manager

Hey there,

 

You would need to enter the internet settings if you purchased an unlocked phone.

 

Check out this thread.

 

Hope this helps!