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unable to update Droid Razr to ICS?

gabi
I'm a Participant Level 1
I'm a Participant Level 1

i've downloaded the update and tried to install 3 times now. each time, the phone reboots and says "update failed!" and nothing happens. i would like to be able to run ICS instead of gingerbread, and it'd be much appreciated if you could help me!

 

 

***Edited to add labels***

1 REPLY 1

FidoStephane
Moderator
Moderator

Hey there gabi,

 

just an idea, did you try via WiFi and via our network just to see if that makes a difference?

 

@ Community:  Anyone else using the Razr run into this problem?