unable to update Droid Razr to ICS?

unable to update Droid Razr to ICS?

unable to update Droid Razr to ICS?

I'm a Participant Level 1

unable to update Droid Razr to ICS?

i've downloaded the update and tried to install 3 times now. each time, the phone reboots and says "update failed!" and nothing happens. i would like to be able to run ICS instead of gingerbread, and it'd be much appreciated if you could help me!

 

 

***Edited to add labels***

1 REPLY 1
Community Specialist

Hey there gabi,

 

just an idea, did you try via WiFi and via our network just to see if that makes a difference?

 

@ Community:  Anyone else using the Razr run into this problem?