they cancel three times my online phone purchase.

[Acrobat78]

I ordered an LG edge 2021.

first order was cancelled because i updated my address (apartment number only), called customer care service the lady told me that it was all fixed and i should receive an invitation to express pick-up. but they cancelled it the second time.

i called customer service, i was transfered to the validation centre, follwed the procedure and then they told me everything was fine now i can re do my order. and then they cancelled it again but this time didn't return the down payment.

I never receive an invitation to pick-up the phone the three times

[FidoStephane]

Hi there @Acrobat78,

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