samsung galaxy q

[hound54]

hi

i have 2 of these phones.they are pretty good but a few problems...one of them you have to turn on and off a few times to get the contacts to apear.no big deal .but my mian problem is on the other one the call and message buttons have disapeared from the bottum of the home screen and i cant get them back.i went to the fido store and they couldnt get them back too.any ideas?

***Edited to add labels***

[hound54]

i also did a restore and no luck

[FidoJudhy]

Hey hound54!

Has the issue been resolved since?

If not, I'd suggest that you contact Samsung for further assistance. They may be aware of this and have a fix for it.

Another way to go would be to send the phone in for repair if it is still under the one year warranty. The phone will be sent to Samsung and a loaner phone would be given to you while yours is away.

To find the nearest store from you that offers this service, click on the following link and click on the check box that says Repair and loaner phone service:

http://www.fido.ca/storelocator

Please keep us updated!