new phone

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I'm a Participant Level 1
I'm a Participant Level 1

new phone

Hi 

 

I just upgraded to a Samsung Galaxy 8 from a Samsung Galaxy 5. I am not able to connect to fido, I tried everything I could. Since my new phone uses a new sim card I tried updated it from my old one but was unable to because it says my old sim card is not valid. All the info for Access Point Names are correct but is not able to connect to Fido. 

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Re: new phone

Hi @prindin & welcome to the Community!

 

I'll go ahead and send you a PM to look into it. Smiley

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Re: new phone

Hi @prindin & welcome to the Community!

 

I'll go ahead and send you a PM to look into it. Smiley



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