cancel
Showing results for 
Search instead for 
Did you mean: 

new phone

prindin
I'm a Participant Level 1
I'm a Participant Level 1

Hi 

 

I just upgraded to a Samsung Galaxy 8 from a Samsung Galaxy 5. I am not able to connect to fido, I tried everything I could. Since my new phone uses a new sim card I tried updated it from my old one but was unable to because it says my old sim card is not valid. All the info for Access Point Names are correct but is not able to connect to Fido. 

1 REPLY 1

FidoMaria
Former Moderator
Former Moderator

Hi @prindin & welcome to the Community!

 

I'll go ahead and send you a PM to look into it. Smiley