my telephone asking password but I do not know

[dradar]

my telephone asking password but I do not know  

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[KAPABLE-K]

@dradar you shoudn't post your number on a public forum.

What is the make and model of the phone and what exactly are you doing for it to ask for a password?

[dradar]

my phone is Samsung galaxy A5............

[dradar]

please unlock my phone....i CAN NOT USE MY PHONE

[KAPABLE-K]

@dradar so you need the unlock code to use the phone? Did you get the phone from Fido?

[dradar]

Yes, from Fido

[dradar]

Yes, I need to unlock to use my phone

[KAPABLE-K · Accepted solution]

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@dradar wrote:

Yes, I need to unlock to use my phone

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@dradar because the phone is from Fido like you said Fido can unlock it for you providing you meet the necessary requirements and they charge a $50 fee to have the phone unlock. 

For all the details please see this blog post here.

[dradar]

Yes

[dradar]

I can not use my phone .....asking to enter password...but I do not password

[dradar]

I do not know password

[dradar]

Yes, I agree please unlock my phone

[KAPABLE-K]

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@dradar wrote:

Yes, I agree please unlock my phone

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@dradar you can contact Fido through any of the available methods listed here.

Alternatively a moderator here can also help you, just wait and an available moderator will send you a private message.

[FidoKenny]

Hey @dradar and thanks for reaching out

We can help you unlock your phone here if you want, no problem.

Like @KAPABLE-K said, you can reach us through our other channels. Or I can simply send you a PM to take care of this.

Let me know

[KAPABLE-K]

@dradar are you trying to use the phone with a different provider?

[dradar]

Please help me to solve this problem