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my telephone asking password but I do not know

dradar
I'm a contributor level 2
I'm a contributor level 2

my telephone asking password but I do not know  

 

 

***Edited Title***

15 REPLIES 15

KAPABLE-K
MVP MVP
MVP

@dradar you shoudn't post your number on a public forum.

 

What is the make and model of the phone and what exactly are you doing for it to ask for a password?



dradar
I'm a contributor level 2
I'm a contributor level 2

my phone is Samsung galaxy A5............

dradar
I'm a contributor level 2
I'm a contributor level 2

please unlock my phone....i CAN NOT USE MY PHONE

@dradar so you need the unlock code to use the phone? Did you get the phone from Fido?



dradar
I'm a contributor level 2
I'm a contributor level 2

Yes, from Fido

dradar
I'm a contributor level 2
I'm a contributor level 2

Yes, I need to unlock to use my phone


@dradar wrote:

Yes, I need to unlock to use my phone


 

@dradar because the phone is from Fido like you said Fido can unlock it for you providing you meet the necessary requirements and they charge a $50 fee to have the phone unlock. 

 

For all the details please see this blog post here.



dradar
I'm a contributor level 2
I'm a contributor level 2

Yes

dradar
I'm a contributor level 2
I'm a contributor level 2

I can not use my phone .....asking to enter password...but I do not password

dradar
I'm a contributor level 2
I'm a contributor level 2

I do not know password

dradar
I'm a contributor level 2
I'm a contributor level 2

Yes, I agree please unlock my phone


@dradar wrote:

Yes, I agree please unlock my phone


 

 

@dradar you can contact Fido through any of the available methods listed here.

 

Alternatively a moderator here can also help you, just wait and an available moderator will send you a private message.



Hey @dradar and thanks for reaching out Smiley

 

We can help you unlock your phone here if you want, no problem.

 

Like @KAPABLE-K said, you can reach us through our other channels. Or I can simply send you a PM to take care of this.


Let me know Smiley

 

 

 

 



@dradar are you trying to use the phone with a different provider?



dradar
I'm a contributor level 2
I'm a contributor level 2

Please help me to solve this problem