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iPhone not recognizing passcode

Frustrated1967
I'm a Participant Level 1
I'm a Participant Level 1

I upgraded to an iPhone 5 yesterday, and was prompted to set up a passcode.

 

I did, and now the phone won't recognize it, and disables the phone for progressively longer periods of time.

 

How do I reset the passcode?

 

 

***Edited to add labels***

1 REPLY 1

FidoStephen
Community Manager
Community Manager

Hey there,

 

I may suggest trying what's outlined in this post:

https://discussions.apple.com/thread/4519656?start=0&tstart=0

 

Let us know!